Privacy Policy
What personal data we collect and why we collect it
Contact forms
We don’t keep any data from our contact form on the site and only use your details to respond to your enquiry.
Industry regulatory disclosure requirements
This Website is owned by Coolpig (hereafter “Company”).
By using or placing an order on this website you consent to the collection, use and transfer of your information under the terms of this policy. Since this is a growing web site and because Internet technologies are constantly evolving, this Policy is subject to change at any time and any changes will be posted on this page.
This Policy works hand-in-hand with our Terms and Conditions.
What personally identifiable information does the Company collect and how is it used?
When you order products or services on this website you may be asked to provide information from which you can be identified, including your name, email address, home or Company address etc as well as text you may upload. The Company will not collect such information from users while they use the website unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.
The Company may use or disclose all such information in order to fulfill your order.
We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions.
We will never sell user information to any 3rd-party not affiliated with the Company, without your specific and unambiguous consent, except in connection with the sale or merger of the Company or the division responsible for such services provided.
Disclosure of your information
The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf.
You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.
Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.
Cookies
Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
The following is a summary of the types of cookies that are being used on this site. If you choose to block cookies on this site the shop won’t work properly .
| Cookie Type | Cookie File Names | Purpose |
|---|---|---|
| Site Cookie Acceptance | cookietab-last-shown-time cookietab-consent | These cookies are used to record if a user has accepted the use of cookies on this website |
| Shop | wc_cart_created | Necessary for the shopping cart functionality on the website |
| Shop | wc_cart_hash_# | Necessary for the shopping cart functionality on the website |
| Shop | wc_fragments_# | Necessary for the shopping cart functionality on the website |
| Shop | woocommerce_cart_hash | Necessary for the shopping cart functionality on the website |
| Shop | woocommerce_items_in_cart | Necessary for the shopping cart functionality on the website |
| Shop | wp_woocommerce_session_# | Necessary for the shopping cart functionality on the website |
What about data security?
We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage.
We will retain your information for a reasonable period or as long as the law requires or permits.
The Company limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.
May I see the information the Company collects about me?
You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at thepig@coolpig.shop.
We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request.
Where is the website located?
The Company website is maintained in the United Kingdom.
Will there be changes to this Privacy Policy?
The Company reserves the right to amend this Policy at any time if necessary.
This Privacy Policy was last updated, and became effective, on 23 02 2021.
Payment Partner
The Company accepts Stripe as a payment option, and all users are subject to their individual terms of use, privacy policies and other legal requirements
Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.
